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ÀÖ²¥´«Ã½ launches new initiative to support the hard-hit tourism and hospitality sector

ForeverÀÖ²¥´«Ã½
ForeverÀÖ²¥´«Ã½

Latest news from ETAG.

 

  • ForeverÀÖ²¥´«Ã½ encourages residents and visitors to share what they love about ÀÖ²¥´«Ã½ and invites them back into the city
  • Campaign is a joint initiative from ÀÖ²¥´«Ã½ Tourism and Action Group, City of ÀÖ²¥´«Ã½ Council and industry partners
  • Tourism and hospitality industry is one of the worst hit by the COVID-19 pandemic

A new initiative to support ÀÖ²¥´«Ã½’s hard-hit tourism and hospitality industry goes live today. The ForeverÀÖ²¥´«Ã½ campaign has been developed by the ÀÖ²¥´«Ã½ Tourism Action Group (ETAG), working closely with the City of ÀÖ²¥´«Ã½ Council and industry partners from across the sector, including hoteliers, visitor attractions, bars and restaurants, events and festivals and transport.

The campaign aims to maintain ÀÖ²¥´«Ã½’s position as the UK’s top visitor destination outside of London, attracting over 4 million visitors a year and employing 34,000 of the city’s 513,000 residents. Its launch follows the recent relaxation of lockdown restrictions for many parts of the tourism and hospitality sector which has allowed businesses to reopen over the last month.

ÀÖ²¥´«Ã½’s tourism sector has gone from strength to strength in recent years but has seen a very dramatic reversal of fortunes recently.  It was only a few short months ago that the key challenge was how to address the concerns around over tourism in the city.  However, the impact of the COVID19 pandemic has hit the city particularly hard  and while the relaxation of lockdown rules has seen a boom in staycations in more rural parts of Scotland, visitors remain cautious about visiting city locations and key draws to the city, such as major events, festivals and business conferences have had to be cancelled.

The ForeverÀÖ²¥´«Ã½ initiative aims to ‘inform and inspire’ residents and visitors alike, giving them the confidence to come into the city by communicating the new safety measures in place right across the city, ensuring people feel prepared and reassured. 

A new website soon to be launched, will provide information to help people plan their visit responsibly as well as recommend things to see and do and, for those from further afield, where to stay.

ÀÖ²¥´«Ã½ residents and visitors will be invited to share what they love most about ÀÖ²¥´«Ã½ using #ForeverEdinburgh. From local walks and cycle routes to favourite restaurants or the best place to get a cappuccino, ForeverÀÖ²¥´«Ã½ will inspire people to get into the city again, whether that’s to revisit an old gem or discover a new one.

Local businesses are encouraged to engage with the ForeverÀÖ²¥´«Ã½ campaign and be part of a united, city-wide movement with increased visibility and social engagement through #ForeverEdinburgh. A digital toolkit with flexible campaign assets designed for easy integration with existing brand and marketing collateral will be available to download at .

Donald Emslie, Chair of ETAG, commented:

The impact of COVID-19 and the implications for the tourism sector in ÀÖ²¥´«Ã½ are unlike anything we have experienced before.  It was clear from the very early days of the crisis that ÀÖ²¥´«Ã½’s tourism sector was going to be particularly hard hit, putting many jobs and businesses at risk.  It was also clear that a new approach to promoting the city’s tourism offer would be required, making public health issues the top priority to ensure the safety of residents, visitors and those working in the industry. 

A key challenge is also the rapidly changing situation, so rather than create a traditional tourism marketing campaign, the #foreveredinburgh initiative is designed to ‘inform and inspire’ people and importantly create a platform which tourism businesses of all types and sizes can be part of.  ETAG recently surveyed the city’s tourism sector and this demonstrated that their collective social media reach is over 3 million followers, so working together and harnessing this huge resource to promote the city creates a very strong voice for the city.

ForeverÀÖ²¥´«Ã½ will also encourage residents and visitors themselves to share what they love about the city, creating a genuine ‘Team ÀÖ²¥´«Ã½’ effort to support the many jobs and businesses that rely on visitor income and contribute to the wider city economy, and so we are hoping as many people as possible will get behind the Forever ÀÖ²¥´«Ã½ campaign.

Adam McVey, Leader of City of ÀÖ²¥´«Ã½ Council said:

There is no underestimating how important tourism and hospitality is to ÀÖ²¥´«Ã½, whether that’s in terms of our city’s economy, local businesses and jobs or our residents’ wellbeing and enjoyment. We’re lucky to have such an incredibly vibrant and varied offering at our fingertips - in part driven by the high levels of visitors that our beautiful city attracts – and we need to act urgently to provide support to our local businesses and help build the industry back to be as sustainable and resilient as possible. At the same time, we have to carefully balance this support with ensuring that Edinburgers can enjoy these businesses safely and without compromising their own health or that of others.

Like all of our recovery efforts, we’re taking a Team ÀÖ²¥´«Ã½ approach to backing and implementing the campaign and we’re confident that by working together we can encourage Edinburgers to rediscover parts of their city safely and fall in love with it all over again. We’ll not only see the buzz that we’ve missed so much return to our streets, we’ll also see a positive impact on our local high streets across the city to boost local business and help protect jobs.

The ForeverÀÖ²¥´«Ã½ campaign has been created in partnership with ÀÖ²¥´«Ã½-based The Lane Agency, who have an award-winning track record with high-profile destination campaigns across Scotland and Northern Ireland.

Chris Bruce, Director of The Lane Agency, said:

We’ve worked on City of ÀÖ²¥´«Ã½ campaigns in the past, however this one was more poignant and important than ever.  We’ve all experienced eerily silent offices and shops and share a desire to see ÀÖ²¥´«Ã½ safely returning to the vibrant, buzzing city we know.  It has been a privilege working on a campaign that will reintroduce the city to its residents and visitors.

Elaine Green, ÀÖ²¥´«Ã½ Capital Group, commented:

ÀÖ²¥´«Ã½ Capital Group members are delighted to cement their role as reasons to visit ÀÖ²¥´«Ã½ by being part of Team ÀÖ²¥´«Ã½’s #ForeverÀÖ²¥´«Ã½ campaign and hope it will encourage locals to get to know their beautiful city better and the array of attractions, tours and events it has to offer. Our members are all certified by the UK-wide ‘We’re Good to Go’ scheme and ready to welcome visitors.

Neil Ellis, Chair ÀÖ²¥´«Ã½ Hotels Association, said:

The ÀÖ²¥´«Ã½ Hotels Association as a #ForeverÀÖ²¥´«Ã½ partner, is grateful to ETAG for spearheading on this very much welcome and needed campaign for our amazing capital city. Our members stand ready, as they always have, to safely welcome guests from near and far for that no doubt, well-earned city break.

Lyndsay Wilkie, Director, Business Development at The University of ÀÖ²¥´«Ã½ who run three hotels and multiple venues across the City, said:

ÀÖ²¥´«Ã½’s tourism and hospitality industry has always been so vibrant and something we are all proud of, which is why it makes it so hard to see the City’s hotels, venues and restaurants so quiet at what would normally be our busiest time of the year.  That’s why we are delighted to be partnering with ETAG, City of ÀÖ²¥´«Ã½ Council and other key industry partners on the #ForeverÀÖ²¥´«Ã½ campaign, as it’s now more important than ever that we come together to showcase what ÀÖ²¥´«Ã½ has to offer. 

I know how much energy we’ve put into making our hotels and venues safe for our guests and delegates, and we are lucky that our City has so much green and open space for our visitors to enjoy, this campaign will help us all to tell this story and give confidence to our guests of the future.

The ForeverÀÖ²¥´«Ã½ campaign is jointly funded by City of ÀÖ²¥´«Ã½ Council, ETAG and industry partners.  The core objectives of the initiative are to maintain ÀÖ²¥´«Ã½’s position as a top visitor destination, to drive footfall in a safe and responsible way, and ultimately safeguard jobs and businesses right across the city’s tourism and hospitality industry.

Partners include:

  • ETAG
  • City of ÀÖ²¥´«Ã½ Council
  • ÀÖ²¥´«Ã½ Hotels Association
  • University of ÀÖ²¥´«Ã½
  • ÀÖ²¥´«Ã½ Airport
  • Essential ÀÖ²¥´«Ã½
  • ÀÖ²¥´«Ã½ Capital Group
  • The List
  • City Cabs
  • ÀÖ²¥´«Ã½ Trams
  • Signature Pubs

Published: August 10th 2020